We don't take our role as the industry's most trusted back office partner lightly. As you dive into the report and learn how you can best optimize your plans, here are some additional resources to help:
Globalcrises like this pandemiccan potentially create opportunities forfraud, corruption and BlackMarket activity – includingtheft or ransom of sensitive client data and classified financial records. Transportation and logistics providers are not immune to this threat. Learn more about the risks COVID-19 poses to your data security and how to protect your business with this insight from DDC's own data analytics team.
If you are considering BPO for future business continuity amid COVID-19, possible future pandemics or any other crisis, our experts strongly advise that you prioritizethese criteria in your search.
This recent LTL Market Update ft. DDC's own Donna Kintop covers trends in volumes, rates and capacity, and forecasted changes due to current and predicted events.
Volumes are fluctuating up and capacity is tightening. DDC's Chad Crotty and FreightWaves' Zach Strickland cover what specific items LTL carrier and carrier partners need to address, short and long-term. Watch the full video now.
DDC has remained open, operational and committed to serving our clients since Day One. We have not stopped supporting the business continuity of our carrier and 3PL partners throughout this pandemic. To learn more about our business continuity and how we help keep things moving for freight companies in North America, click here.
With 30 years of business process outsourcing (BPO) experience as part of The DDC Group, DDC FPO currently processes 30% of all LTL bills in North America and is well-known for delivering highly successful freight back office solutions, including Freight Billing, Rate Auditing, POD Processing, Customs Brokerage Data Capture,and more. The DDC Group is a worldwide network of business process outsourcing experts powered by a global staff of 7,000 professionals to serve our clients in 40 languages.