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Carrier Onboarding

Match More Successful Loads, Faster

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Build a More Competitive Network with a Streamlined Carrier Onboarding Process

onboarding-process

Build a More Competitive Network with a Streamlined Carrier Onboarding Process

DDC’s Carrier Onboarding solution is a resource-efficient, scalable and fully customizable approach to securing new shipping partners for your carrier network. Book more loads, faster, by transferring administrative responsibilities and monitoring processes to a dedicated, industry-trained team.

Carrier Onboarding clients may also be interested in our Customer Lifecycle and Track & Trace services.

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Leave the Onboarding Details to Us

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Improve Speed and Productivity

DDC provides a multilingual team of dedicated agents to help book more loads at the pace business demands, fulfilling your shippers’ needs with urgency and securing business for your carrier partners.

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Ensure Compliance Standards

DDC FPO verifies insurance coverage, CSA scores, operating authority, roadside inspection violations and more based on your shippers’ requirements.

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Build Strong Client Relationships

Expand your network of carriers while improving quality of service to grow your shipper client base.

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Streamline Your Processes

Take some of the guesswork out of transportation management and sourcing by leaning on a team that will help you meet and exceed your shippers’ expectations — so you can focus on your core competencies.

How Carrier Onboarding
with DDC Works

Your dedicated team of carrier onboarding agents will:
1
Qualify carriers based on each of your customers’ unique needs.
2
Capture and process data from all required documents (contracts, insurance, W-9s, etc.).
3
Create carrier records in the client-preferred system with all necessary information (carrier name, SCAC codes, global carrier codes, rates, services, accessorial charges, routing guides, etc.).
4
Review all carrier, negotiated, and customer rates.
5
Relay all necessary information and new carrier reports to your in-house agents for successful load matching.
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“DDC provided a way for the company to become more efficient at a cost savings. They had an impressive client list and full knowledge of the industry. Our reference check proved to us that DDC would be attentive to our needs, quick to improve and extremely accurate.”

VALLEY COMPANIES

Industry-leading Service and Support

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Industry-leading Service and Support

DDC is a strategic partner that you can rely on to achieve your goals.

From discovery through testing, onboarding, training, implementation, rollout and beyond, you’ll have a dedicated team assigned to your program. Your team will use a highly personalized approach to identify and customize the best solutions for your specific needs.

Performance Protection:

To achieve and uphold financial and operational excellence for our clients, DDC delivers performance-based service level agreements (SLAs) at locked-in rates for long-term cost containment. As the market becomes volatile or unforeseen circumstances arise, your service with DDC is safeguarded.

As a DDC partner, you’ll benefit from:

comunication

Transparent and constant
communication with your DDC team

risk-mitigation

Proactive risk mitigation

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Expert guidance based on
data and experience

forecasting

Customized capacity forecasting
per client SLAs

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Robust, secure network
data infrastructure

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Powerful tech stack to promote
interoperability and system functionality

How Can We Help You?

Get in touch to learn how DDC FPO can support your success.

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Carrier
Onboarding
Resources

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Our Multilingual Capabilities
DDC FPO serves clients in over 30 languages across North America, the UK, Europe and Asia-Pacific.
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Trusted by Transportation and Logistics Companies Worldwide

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