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What Carriers Need to Know to Overcome COVID-19 Pitfalls

The COVID-19 pandemic has flipped the script on this year’s freight market projections. Here's what you need to know.

FreightWaves market expert and analyst Zach Strickland sat down with DDC's Donna Kintop, senior vice president of Client Experience, to get the inside scoop on the unforeseen challenges the industry faced in the first quarter, as well as the factors that will help jump-start a recovery.

Although the coronavirus has devastated the freight landscape, the less-than-truckload (LTL) industry is well equipped to adapt effectively to the stricken market. To see how, watch the video interview now:

DDC, which supports a large segment of the trucking industry, has continued to serve partners throughout the coronavirus crisis. As the company stated on social media, “One thing that hasn’t changed due to the COVID-19 global pandemic: Our commitment to our people and to our partners.”

“Even with everything going on, DDC has been essential to help us keep things moving,” Central Freight Lines Vice President of Shared Services Joseph Lain said. “They have gone above and beyond, and they’ve upheld their commitments to us this entire time.”

Central Freight Lines is a DDC partner. Lain noted that communication is key. 

“DDC has been in constant contact with us, every day and at all hours,” he said. “Even on the weekends, they are in touch with us and help us plan as necessary. I can’t tell you how grateful we are. Having DDC through this has been vital.”

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