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Worldwide Data Capture Solutions and Freight Outsource Data Entry

who we are

DDC FPO is a division of The DDC Group,  a worldwide provider of business process outsourcing (BPO) solutions. The DDC Group has been reducing costs and increasing the accuracy and efficiency of business processes since 1989.

Founded on the bedrock of low-cost offshore data processing, the privately owned amalgamation of companies offers a wide range of customized services for clients across the globe.


With operating units in the US, UK, Philippines, Holland and Bosnia, the central hub of our offshore processing is located in the Philippines. There, selectively hired, highly skilled, university-educated and thoroughly trained staff are dedicated to specific DDC clients, specializing in each client’s individual data processing needs. To bring these solutions full circle, DDC has built an extensive network of onshore support for superior project management.



FREighT PROCESSES as usual.

but better.

Organizations that don’t recognize future trends are at risk of falling by the wayside. Learn how process outsourcing enables freight and logistics organizations to adapt to the fast and unpredictable nature of today’s digitally-driven business climate.


Our clients say

  • estes-express-lines Remote Data Entry
    Rather than move to a centralized model internally, it made sense to engage DDC, who are experts in LTL freight billing. Their learning curve was very short, and they were able to take over the billing function throughout most of our company. 
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    The folks at DDC are so professional and experienced, our 16-week rollout was completed in a seamless 3 1/2 weeks.
  • RoadRunner.png
    Once we started using DDC FPO, the level of re-rates went down and the billing accuracy went up
  • cfl.png
    What we liked about the DDC Group is that we did not have to teach them to trucking industry. They know what they are doing. They understand the LTL freight business. The DDC Group does an excellent job of bringing a new customer on board, and their follow-up is great.
  • aaa-cooper-logo.jpg
    We have converted all of our terminals to DDC's remote bill entry, and we are very happy with the results. 
  • averitt_logo_cmyk.jpg
    We have been extremely pleased with DDC's performance and professionalism.
  • ClearLane.png
    This project has worked as promised by DDC FPO. We did not have to cut any staff from our team. Instead, we simply reallocated our resources to use our staff's time more wisely.
  • logo_ata.png
    In an increasingly competitive market, our members can make their operations more efficient through outsourced billing services like DDC FPO. It can only be a positive for fleets.
  • ticketcorp.png
    The DDC team was extremely open/excited about TicketCorp’s concept for the app, and continue to be. DDC’s team works very collaboratively with us to strategize, brainstorm ideas, and execute the project.
  • tixcity_logoWEB.png
    We needed a partner to help us achieve the data capture necessary to make the Exchanges a success for our partners. DDC provided us with an exceptional solution; building attractive and easy-to-use websites while handling all of the necessary functions.