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Worldwide Data Capture Solutions and Freight Outsource Data Entry

who we are

With 30 years of business process outsourcing (BPO) experience, DDC FPO currently processes 30% of all LTL bills in North America and has delivered more successful freight back office solutions than any other company, including Freight Billing, Rate Auditing, POD Processing, Track & Trace, Carrier Onboarding and more.

 

As the freight-focused division of The DDC Group – a worldwide network of business process outsourcing experts – we are powered by a global staff of over 7,000+ professionals to service our clients in over 40 languages. Our hybrid approach leverages innovative technology, proprietary workflows and subject matter expertise in a customizable framework to equip you with long-term cost containment and uncapped revenue potential.

 

 

 

What We Do - Artificial Intelligence Logistics Transportation

FREighT PROCESSES as usual.

but better.

Organizations that don’t recognize future trends are at risk of falling by the wayside. Learn how process outsourcing enables freight and logistics organizations to adapt to the fast and unpredictable nature of today’s digitally-driven business climate.

 

WHAT OUR CLIENTS SAY ABOUT OUR OUTSOURCED BILLING SERVICES

  • Shipping Industry and Freight Transportation Services
    Rather than move to a centralized model internally, it made sense to engage DDC, who are experts in LTL freight billing. Their learning curve was very short, and they were able to take over the billing function throughout most of our company. 
  • Frontline Freight Getting Help from Freight Shipping Services
    The folks at DDC are so professional and experienced, our 16-week rollout was completed in a seamless 3 1/2 weeks.
  • Sutton Transport Getting Help Customised Freight Solutions
    Since outsourcing the billing process to DDC FPO, we are now able to concentrate on other core business matters.
  • Central Freight Lines Getting Help Customised Freight Solutions and Document Scanning Services
    What we liked about DDC FPO is that we did not have to teach them to trucking industry. They know what they are doing. They understand the LTL freight business. DDC FPO does an excellent job of bringing a new customer on board, and their follow-up is great.
  • Document Scanning Services and Remote Data Entry
    We have converted all of our terminals to DDC's remote bill entry, and we are very happy with the results. 
  • Remote Data Entry and Freight Transportation Services
    We have been extremely pleased with DDC's performance and professionalism.
  • Data Capture Solutions and Remote Data Entry
    This project has worked as promised by DDC FPO. We did not have to cut any staff from our team. Instead, we simply reallocated our resources to use our staff's time more wisely.
  • Remote Data Entry and Outsource Data Conversion Services
    In an increasingly competitive market, our members can make their operations more efficient through outsourced billing services like DDC FPO. It can only be a positive for fleets.
  • Remote Data Entry and Digital Document Management
    DDC’s industry references are impressive, but most importantly, they are providing a service that is delivered with greater accuracy and less expense than we could achieve internally.
  • RIST logo
    DDC FPO is responsive and handles our freight billing process as if it's theirs, which we at RIST Transport Ltd. appreciate.