Our Business Process Outsourcing Services

Leveraging experience, scalability, flexibility and system compatibility, DDC’s freight back office experts examine, adjust and verify carrier rates for accuracy after the bill entry process is complete to ensure successful invoicing.

DDC’s multilingual Customs Brokerage Processing experts maintain best-in-class service for our customers while keeping up with the fluctuating volume of shipments. Our services provide massive savings while simultaneously enhancing each partner's productivity, accuracy, communication and safety.

With DDC’s secure and tech-enabled DDC’s Proof of Delivery (POD) processing and image retrieval service, you’ll never lose a record and will always have the most valuable information for your shippers at your fingertips.

DDC’s Carrier Onboarding solution is a resource-efficient and fully customizable approach to securing new shipping partners for your carrier network. Book more freight faster by transferring administrative responsibilities and monitoring processes to our dedicated team.

Our customizable Track & Trace programs are designed to grow customer trust and help you fulfill your promises to your shippers. Our solution effectively identifies the current location of your shipments, traces them to the route, determines time of arrival, and keeps customers updated.

DDC Sync is an enterprise solution that connects people, processes, and data so your freight operations work in harmony.

Due to supply chain complexity and the fact that not every company invests in technology at the same level, seamless integration continues to be a challenge. Our IT outsourcing services — software programming, application development and more — boost your performance while simultaneously shrinking your overhead.