Freight Billing
Responsible for 30% of all LTL bills of lading in North America, DDC FPO’s freight billing experts serve in dedicated teams to capture and process bill of lading data.
Freight Rate Auditing
DDC’s freight back office experts examine, adjust and verify carrier rates for accuracy after the bill entry process is complete to ensure successful invoicing.
Customs Brokerage Processing
Our multilingual Customs Brokerage Processing experts maintain best-in-class service for partners, amid fluctuating shipment volumes and global trade developments.
POD Processing
Secure and agile Proof of Delivery processing and image retrieval. Maintain visibility and keep the most valuable information at your fingertips.
Carrier Onboarding
A resource-efficient, scalable and fully customizable approach to securing new shipping partners for your carrier network.
Customer Care
Transform your customer service operation into a long-term relationship-builder with multilingual, omnichannel communication.
Track & Trace
Our customizable Track & Trace programs are designed to achieve true visibility and help you fulfill your promises to your shippers.
Auto-Extraction & Structuring
Leveraging artificial intelligence, Auto-Extraction & Structuring automatically extracts raw data and transforms it into actionable information in real time.
DDC Sync
An intelligent enterprise solution that connects people, processes, and technology so your freight operations can work in harmony.
IT Outsourcing
Software programming, application development, and more — our capabilities can boost your performance while shrinking your overhead.
RPG Programming
Our RPG Programming services deliver essential skills and expertise, enabling you to migrate, maintain, enhance, and innovate your AS400/IBM iSeries system.
About Us
DDC FPO is a strategic business process outsourcing (BPO) partner that enables clients to focus on core competencies and achieve their goals. Learn more about DDC.
Locations
Propelled by evolving client needs and market demands, our reach has transcended borders into new territories over the past three decades.
Business Process Insights Blog
Check out the most recent resources on business management and operational insights
Case Studies
Real-life examples of how DDC FPO’s business process excellence keeps our partners moving.
Guide to International Shipping & Customs Brokerage Processing
What is international shipment processing, and what should you look for in a customs brokerage processing partner?
Post-Brexit Solutions for Transport & Logistics
We’re enabling post-Brexit success for freight companies. Learn how our multilingual Customs Brokerage Processing services can support your organisation.
History & Overview of Freight Billing
BOL Calculator
Obtain a new level of visibility into your back office with this quick and easy-to-use Price-per-BOL Calculator.
Auditing Freight Rates 101
In today's complex logistics environment, freight rate auditing is an essential part of business.
View All Resources
By The DDC Group
