"Within the first few weeks of go-live, our satisfaction scores went up! These results have improved, and our response rates to queries have also improved. SLAs were being achieved within the first two weeks of going live. DDC influenced our end consumers and our whole customer service team."

"The team are fundamental to ​the success of this solution; they utilise their experiences, talking to the customers first-hand to offer suggestions and feedback that help our client provide the best CX possible."

"Working with DDC during our customer support project's onboarding and implementation phase has been enjoyable and stress-free. Based on our initial experience, we chose to expand the scope of our relationship beyond our original planned levels."

"We found DDC was completely flexible to the constant changes we needed to make as a business, and within 6 months we were getting the level of performance and service our customers deserve and expect."