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DDC FPO improved Valley Companies’ billing accuracy by 14% and cut costs in half over the term of the five-year contract. After seeing these significant improvements, the LTL carrier outsourced its entire billing and rate audit function to DDC, allowing Valley Cartage to see further cost savings, increased productivity, and improved accuracy.
A third-generation family-owned company, Valley Companies provides asset less-than-truckload (LTL) solutions to service customers’ critical freight needs across the Midwest region and averages a 99 percent on-time delivery record. Its comprehensive network of LTL terminals, supply chain logistics services, and responsive, qualified staff have earned it the Uline and Andersen Windows LTL Carrier of the Year award for many years.
Valley Companies partnered with DDC FPO for a fully customized billing process solution that would allow for long-term cost containment, record-high accuracy, and improved freight billing efficiencies.
- Realized Record-High Efficiency
- Cut Costs In Half Over 5 Years
- Standardized Billing And Training Processes
- Established Best Practice Benchmarks
- Improved Billing Accuracy Rates To 99.97%
- Reduced Technological Glitches