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Chad Crotty
Vice President of Sales
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Donna Kintop
Sr Vice President of Client Experience
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Missed our session with GLS?
Pulling the Right Levers: How GLS Achieved a Best-in-Class Customer Experience that Drives Revenue
Carriers and 3PLs across North America are realizing the competitive advantage of delivering a best-in-class customer experience and the value that resides within every touch point. In this session, GLS shares how the company optimized each interaction to foster long-term brand loyalty and sustainable revenue growth- from first contact resolution to perfectly timed inside sales calls, to the elimination of territory and time zone limitations.
Introducing Customer Care
It's Time to Raise your Expectations
Transform your customer service operation into a long-term relationship-builder with our fully customizable, goal-oriented solutions.
Our dedicated team provides the absolute best care for your clients resulting in higher client retention and reduced sales churn in over 30 languages.
CLICK HERE TO GET STARTED WITH CUSTOMER CARE
Introducing DDC Sync
Optimize Freight Operations by Empowering Drivers
DDC Sync is the enterprise technology solution that interconnects every segment of freight operations to get your people, processes, and data working in harmony.
With a native Android mobile app complete with smart, in-cab BOL capture and a robust web portal for terminal control, motor carriers can finally synchronize tasks, teams, and systems.
CLICK HERE TO GET STARTED WITH DDC SYNC
What Our Partners Have To Say
Browse Case Studies"DDC’s Customer Care offering empowers GLS to meet growing customer expectations and build long-term business relationships at scale."
“We have converted all of our terminals to DDC’s remote bill entry, and we are very happy with the results.”
"One of the greatest advantages within this new process we’ve created with DDC Sync is untethered access to the strength that data provides."