Tempor Id Eu Nisl Nunc Mi Ipsum Faucibus Vitae Sollicitudin Congue Quisque Egestas Diam In Arcu Quis Viverra
One of the world’s largest and highest performing global transport and logistics providers needed help preparing for and succeeding through Brexit.
DDC FPO successfully recruited, onboarded, and trained a workforce of 500 new customs brokerage employees for the client within 20 weeks, plus an additional 320 employees in 2021, providing them with a cost-effective and scalable solution tailored to their processes.
To measure success, DDC FPO assessed the following:
- Monthly overall quality across all countries, via error rates and accuracy rates
- Productivity by SPH (shipments per hour), depending on the volume available to process.
Before the client’s partnership with DDC FPO, all of their shipment data was entered in one line for multi-line invoices. New processes required each line to be submitted separately in order to accurately process shipments.
To preserve efficiency and accuracy under these new processes, the client initially approached DDC for support with key entry functions.
As soon as Brexit talks began progressing in 2018, the client began preparing their business to be ready for new regulations or changes put in place between the UK and EU. DDC FPO developed a bespoke solution to guarantee successful clearance through customs for Brexit-impacted shipments.
Over time, they expanded their contract with DDC to also include Import / Export Rating, Invoicing Matching and Customer Contact services.
- Scalable & Cost-Effective
- Bespoke, Adaptable Solution
- Navigate The Complications of Brexit
- Timely Customs Clearance
- Improved Accuracy Rates
- Multi-Language Enabled