DDC FPO closes the loop on shipment documents handling with a new feature of DDC Sync, expediting accounts receivable and payment processes
Evergreen, CO – DDC FPO, a leading global provider of business process outsourcing and technology solutions for the transportation and logistics industries, announced today that its DDC Sync data capture application can now provide a Delivery Receipt for final confirmation that a shipper’s customer received their shipment.
“Delivery Receipt capture with DDC Sync is the last piece of true visibility our carrier customers need to continually offer the highest quality service,” said Richard Greening, CIO of DDC FPO. “Providing accurate proof of delivery instantly once a load is delivered allows them to meet shipper and 3PL expectations, and it speeds the accounts receivable and payment process for carriers. Overall, this latest capability of DDC Sync advances the quality of service our customers can provide.”
The DDC Sync in-cab system captures delivery receipts, bills of lading, and label data using mobile, smart optical character recognition (OCR) technology. The information is then made available to customers immediately through an online portal.
Unlike other products that simply take an image of a document that needs to be scanned or entered manually for recordkeeping, DDC Sync is a native Android app that immediately transmits data to the carrier’s terminal.
In addition to providing timely, valuable freight data, DDC Sync can be used for:
- Direct driver-to-terminal communication
- Driver incident logging
- GPS tracking for more efficient routing and forecasting
- Real-time visibility and instant alerts
- BOL inventory management for timely payment authorizations
- Secure company news feeds
- Gamification and rewards programs
About DDC FPO
DDC FPO (Freight Process Outsourcing) is a strategic business process outsourcing (BPO) and technology partner for many of today's leading transportation and logistics providers. Currently serving 50% of the top carriers ranked by revenue in North America, DDC FPO dedicated teams of professionals currently process over 300,000 shipments daily. Founded in 2005 to serve as the freight-focused member company of The DDC Group — a worldwide network of BPO companies — DDC FPO has operations and customers across North America, Europe, and Asia, with services offered in over 30 languages. DDC FPO offers a variety of front and back office solutions, including freight billing, customer service, mobile OCR, auto-extraction and structuring, and more. DDC FPO has been named to the Inc. 5000 list of America’s Fastest Growing Private Companies for three consecutive years.
