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DDC Group Celebrates Opening of Production Facility in Leyte, Philippines

Grand opening activities included a ribbon-cutting ceremony featuring the Secretary of Energy Jericho Petilla and a visit from President of the Philippines, Benigno Aquino III

For 25 years, The DDC Group has proudly served clientele worldwide from its production hub in the Province of Leyte, Philippines, and the company has announced that it will continue its commitment to the region, the business process outsourcing (BPO) sector and high quality service with a state-of-the-art, 40,000+ sq. ft. facility in the municipality of Palo, at a brand new location in Mikyu IT Park.

The facility is an innovation center for The DDC Group's DDC FPO production team, FPOSI. DDC FPO specializes in freight process outsourcing [FPO]: the digitization, capture, processing and analysis of bills of lading, invoices, and other documents and data critical to motor carriers worldwide.

The FPOSI building will be The DDC Group's first green production facility. Its opening brings hope to the people of Leyte just after the one year anniversary of Typhoon Haiyan's impact.

Typhoon Haiyan, known as Typhoon Yolanda locally, has been called the most powerful storm to ever make landfall on earth. The catastrophe claimed 6,340 lives and displaced approximately 3 million.

“Eventually the chaos will be over, and the town will rebuild itself. We want to do all we can to help restore the province," said Jericho "Icot" Petilla, Secretary of Energy for the Philippines and co-founder of The DDC Group. "If a complicated business such as The DDC Group can open in the area affected by Typhoon Haiyan, why can’t other companies do so? At this point, the time for relief is over; it is time for jobs.”

Petilla's brother, Governor of Leyte and managing director of The DDC Group's Leyte operation, Dominic Petilla, added: “We had to do the impossible. We had to overcome trauma. If we had not, Leyte would have deteriorated.”

To celebrate the grand occasion, The DDC Group's global management gathered in Leyte to present a special ribbon cutting ceremony featuring President of the Philippines earlier this month.

The 46,823 sq. ft. of office space includes: 

  • 9,365 sq. ft. of common area, utilities, administrative and production
  • 37,459 sq. ft. of dedicated production
  • 600kva genset to support 100% power requirement of the facility
  • LED lighting
  • Rain water collector to recycle water for WC flushing and landscape irrigation
  • 198 kw grid-tied solar panels, installed in the entire roof
  • Dedicated internet lines
  • Inverter-type air conditioning units
  • Fresh-air intake and circulation system in the production floors

The facility will also come fully equipped to serve team members and visitors with: 

  •     Lobby and reception areas at ground and second floors
  •     Parking area and basketball court
  •     Indoor and al-fresco canteen (seats 100 pax)
  •     Table tennis area and karaoke room
  •     Ladies and men’s sleeping quarters
  •     Locker room
  •     Infirmary
  •     Garden & greenery
  •     2-bedroom guest house for visiting trainers from Manila

The DDC Group has operated in the Philippines since 1989, and now with seven total divisions worldwide, it utilizes ten different facilities across the country between Leyte and Manila. According to Jan Trevalyan, CEO and co-founder of The DDC Group, “We have been heavily committed to Leyte since day one, and we won’t leave.”

Watch a video of the President's visit here:


Watch FPOSI inauguration video here:


DDC FPO is a division of The DDC Group. The DDC Group has been custom-designing and implementing business and knowledge process outsourcing (B&KPO) solutions since 1989. With operations across North America, Europe and Asia-Pacific, DDC's 3,500-strong staff delivers services in over 20 languages with ahead-of-the-curve industry standards. The DDC hybrid model of onshore project management and offshore production equips DDC's world-class clientele with strategic B&KPO solutions fundamental for each organization's future profitability.

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