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DDC FPO Partners with Acordex to Extend Mobile OCR Benefits from First to Final Mile

Acordex Mobile Dispatch adds DDC Sync BOL data capture and real-time data validation for drivers’ ease of use.

Evergreen, CO DDC FPO, a leading global provider of front and back office outsourcing solutions for the transportation and logistics industries, today announced the partner integration of its DDC Sync mobile data capture solution with dispatch and routing provider Acordex.

“We see DDC Sync as a critical component in the overall management of deliveries from first mile to final mile,” said Art Zipkin, chief commercial officer at DDC FPO. “Integration with the Acordex Mobile Dispatch solution brings the intuitive and automatic smart OCR bill of lading (BOL) capture capabilities of DDC Sync seamlessly to Acordex customers.”

DDC Sync visually cues drivers to take high-quality images and provides instant BOL image acceptance and BOL data visibility to carriers. Acordex users obtain real-time load visibility allowing for better route, load, and workforce decision-making.

“By partnering with industry leaders like DDC FPO, we can give our customers the best of both worlds inside a single app,” said Jeff Rohr, president of Acordex. “The combination of our pickup and delivery workflow and fleet management system with the DDC Sync document capture technology gives us a uniquely powerful solution.”

The seamless integration with DDC Sync, which operates in the background with any transportation management system (TMS), dispatch or routing solution, can be built by DDC FPO for any platform provider. DDC Sync is a native Android app that transmits data. Designed specifically for freight operations, its imaging capabilities provide for enhanced document control and data retrieval, as well as validation before the data is sent to a carrier’s TMS or dispatch software.

Immediate availability of data from BOLs and other documents allows for more informed decisions about routes, loads and equipment and driver utilization. In addition, direct data capture and real-time visibility allows carriers to streamline and expedite accounts receivables processing.

“The real-time data access complements the dispatch system well, and the level of document control we provide lowers costs by improving workflow,” Zipkin added. “We are pleased that Acordex is working with us as a strategic integration partner, and we  look forward to continuing to welcome other providers to the DDC Sync partner program.

About Acordex

Founded in 1989, Acordex has served the trucking industry with a wide range of imaging and mobile solutions for over 30 years. The Mobile Dispatch app offers LTL, truckload and other carriers pickup and delivery workflow, document capture, routing, asset tracking, ELD and safety and compliance tools. Document imaging workflows allow carriers to import, export and store documents from the road, from scan stations, or any other source. Located in North Andover, Massachusetts, Acordex aims to build strong customer relationships to help carriers efficiently manage their fleets and maximize their profitability profitability.


DDC FPO (Freight Process Outsourcing) is a strategic business process outsourcing (BPO) partner for many of today's leading transportation and logistics providers.  As the freight-focused member company of The DDC Group — a worldwide network of BPO companies — DDC FPO has operations and customers across North America, the UK, Europe, and Asia-Pacific, with services offered in over 30 languages. Solutions include data-based, goal-driven front and back-office programs that include freight billing, customer service, inside sales, and mobile, intuitive OCR data capture.  DDC FPO has been named to the Inc. 5000 list of America’s Fastest Growing Private Companies for three consecutive years. To learn more, visit: ddcfpo.com.

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