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Customer Care

Customer Service & Sales Support

Transform your customer service operation into a long-term relationship-builder with multilingual, omnichannel communication. ​​​

With DDC, you can expect and plan for:

  • More spending power with significant cost reduction
  • Our guaranteed, dedicated effort on your behalf
  • The absolute, very best care for your clients
  • Higher client retention and reduced sales churn
  • Measurable sales growth based on best practices

Chat With a DDC Expert


Optimize Your
Customer Experience

With DDC's reliable business continuity and freight industry expertise, your customer service will emerge as one of your brand's strongest assets.

Our dedicated team provides the absolute best care for your clients, resulting in higher client retention and reduced sales churn in over 30 languages. 

Strategic Inbound & Outbound Support

Our commitment to timely and complete resolution is delivered in over 30 languages, across a wide array of communication channels, and for a diverse selection of key service processes.

Response Time
DDC-NewServiceIcons-gold_Declarations Data Capture
Long-Term Cost Containment
Reliable Business Continuity

Customer satisfaction has never been more important. DDC's Customer Care offering empowers GLS to meet growing customer expectations and build long-term business relationships at scale.