In today’s ever changing business process outsourcing landscape, The DDC Group offers partners a unique hybrid of onshore, nearshore and offshore capabilities, talents, subject matter expertise, processes and technologies.
Established in 1989, The DDC Group is a worldwide network of business process outsourcing (BPO) member companies powered by a global staff of 7,000 professionals to service our clients in multiple languages. The company's hybrid approach leverages innovative technology, proprietary workflows and subject matter expertise in a customizable framework to equip partners with long-term cost containment and uncapped revenue potential.
Across North America, Europe and Asia-Pacific, DDC serves clients with record-high accuracy, rapid turnaround time, reliable scalability and results-driven technology investment to fuel growth for a wide range of sectors, including Charity & Nonprofit, Transportation, Retail, Utilities, Healthcare, Finance, and Customs Brokerage. Our customizable solutions leverage 30 years of experience and extensive capabilities in program offerings such as Back Office Processing, Customer Lifecycle Management, Knowledge Process Outsourcing, Data Analytics, IT Outsourcing, and Finance and Accounting.