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Back Office Solutions

Freight Billing

Responsible for 30% of all LTL bills of lading in North America, DDC FPO’s freight billing experts serve in dedicated teams to capture and process bill of lading data.

DDC Intelligence

This AI-powered, full-stack SaaS billing solution leverages machine-learning technology, industry experience, and bill of lading expertise to expedite your A/R.

Freight Rate Auditing

DDC’s freight back office experts examine, adjust and verify carrier rates for accuracy after the bill entry process is complete to ensure successful invoicing.

POD Processing

Secure and agile Proof of Delivery processing and image retrieval. Maintain visibility and keep the most valuable information at your fingertips.
Front Office Solutions

Customer Care

Transform your customer service operation into a long-term relationship-builder with multilingual, omnichannel communication.

Carrier Onboarding

A resource-efficient, scalable and fully customizable approach to securing new shipping partners for your carrier network.

Track & Trace

Our customizable Track & Trace programs are designed to achieve true visibility and help you fulfill your promises to your shippers.
Full-Suite Solutions

DDC Sync

An intelligent enterprise solution that connects people, processes, and technology so your freight operations can work in harmony.

Customs Brokerage Processing

Our multilingual Customs Brokerage Processing experts maintain best-in-class service for partners, amid fluctuating shipment volumes and global trade developments.

IT Outsourcing

Software programming, application development, and more — our capabilities can boost your performance while shrinking your overhead.
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Freight Process Insights Blog

Check out the most recent resources on business process management for the transportation and logistics industries.

Case Studies

Real-life examples of how DDC FPO’s business process excellence keeps our partners moving.
Helpful Guides

Guide to International Shipping & Customs Brokerage Processing

What is international shipment processing, and what should you look for in a customs brokerage processing partner?

Post-Brexit Solutions for Transport & Logistics

We’re enabling post-Brexit success for freight companies. Learn how our multilingual Customs Brokerage Processing services can support your organisation.

History & Overview of Freight Billing

A resource-efficient, scalable and fully customizable approach to securing new shipping partners for your carrier network.

BOL Calculator

Obtain a new level of visibility into your back office with this quick and easy-to-use Price-per-BOL Calculator.

Auditing Freight Rates 101

In today's complex logistics environment, freight rate auditing is an essential part of business.

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Volpe Express: A Family-owned Provider of LTL and Truckload Services

By The DDC Group

Volpe Express: A Family-owned Provider of LTL and Truckload Services

Dec 18, 2020 4:56:00 PM Case Study

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