Preventative and risk mitigation procedures that effectively manage crises to guarantee seamless business continuity
Our proactive and immediate response disaster recovery procedure safeguards client data and ensures the delivery of the same high-quality performance and efficient TA time that we are known for, regardless of circumstance.
For our response specifically to Super Typhoon Haiyan, scroll past this section or click here.
Our risk mitigation process leverages our flexible, around-the-clock staff of 2,500 in 9 different offices in the Philippines to make sure your projects with The DDC Group never miss a beat.
After every crisis event or test, the ERT and/or testing team will review the results of the emergency response and strategies to validate the plan's effectiveness. Reports are submitted after completion of review.
On November 6, 2013, when the Filipino state weather bureau placed 12 provinces under Signal Number 1, DDC teams in Manila and Leyte began operating in disaster recovery mode with preemptive measures in place to secure our offices, backup power, Internet lines, and manpower.
Super Typhoon Haiyan made initial landfall in the Philippines at 4:40 am on November 8 as a Signal Number 4, cutting off the Leyte province from the main power grid.
As prepared, The DDC Group's business continuity plan was already in motion, and Manila production capabilities are now being maximized to compensate for the impact in Leyte.
To ensure a seamless transfer, DDC clients are receiving constant communication in the form of hourly updates, in-depth conference calls, and continuous e-correspondence for full disclosure about the effects of the disaster, detailed assessments of the current situation, and how we will proceed into the future.
For more information on The DDC Group's Disaster Recovery plan or the specific response to Super Typhoon Haiyan, please email us directly.