Outsourcing services provider is honored by Inbound Logistics magazine for innovative solutions that empower logistics and supply chain excellence.
Evergreen, CO – DDC FPO, a leading global provider of front and back office outsourcing solutions for the transportation and logistics industries, announced it had been selected by Inbound Logistics editors as a Top 100 Logistics IT Provider for 2023. This is the third year in a row that the company has been chosen to receive this industry recognition.
“It is very gratifying to have Inbound Logistics recognize our efforts over this past year and for the third year in a row,” said Art Zipkin, chief commercial officer at DDC FPO. “We are firmly focused on helping enterprises scale and grow by providing solutions that drive supply chain excellence. We are proud to be honored for delivering best-in-class technology and services that support operational excellence and drive efficiency for our customers.”
DDC FPO has also expanded its Customer Care suite with a growing range of scalable services to allow clients to focus resources on more complex issues and better address the customer service challenges faced by transport and logistics companies. Included are Air Freight Administration, Over The Road Freight Administration, Accounts Payable, and Soft Collections solutions. The DDC FPO Customer Care suite includes scalable omnichannel services using voice, email, text, and live chat platforms in over 30 languages.
“Top 100 Logistics IT Providers such as DDC FPO help their customers by providing the technology and solutions Inbound Logistics readers need to successfully manage their enterprises,” said Felecia Stratton, editor of Inbound Logistics. “We are proud to honor DDC FPO for innovative solutions empowering logistics and supply chain excellence for companies large and small.”
Every April, Inbound Logistics editors recognize 100 logistics IT companies that support and enable enterprise excellence. Drawn from a pool of more than 300 companies, using questionnaires, phone calls, personal interviews, and other research, Inbound Logistics selects the Top 100 Logistics IT Providers leading the way to efficiency for 2023 and beyond. Editors match our readers' fast-changing needs to the capabilities of those companies selected. All companies selected reflect leadership by answering and anticipating supply chain leaders’ needs for simplicity, flexible pricing, ROI, and frictionless implementation.
About Inbound Logistics
Inbound Logistics is the pioneering magazine empowering demand-driven enterprises. IL’s educational mission is to guide businesses to efficiently manage logistics, reduce and speed inventory, and neutralize transportation cost increases by aligning supply to demand and adjusting enterprise functions to support that paradigm shift. More information about demand-driven enterprise practices is available at inboundlogistics.com.
About DDC FPO
DDC FPO (Freight Process Outsourcing) is a strategic business process outsourcing (BPO) partner for many of today's leading transportation and logistics providers. As the freight-focused member company of The DDC Group — a worldwide network of BPO companies — DDC FPO has operations and customers across North America, the UK, Europe, and Asia-Pacific, with services in over 30 languages. Solutions include data-based, goal-driven front and back-office programs that include freight billing, customer service, inside sales, and mobile, intuitive OCR data capture. DDC FPO has been named to the Inc. 5000 list of America’s Fastest Growing Private Companies for three consecutive years. To learn more, visit: ddcfpo.com.
