As a strategic business process outsourcing partner, it is our mission to arm today’s business leaders with custom-built solutions that protect their operations, strengthen their performance and achieve long-term, sustainable revenue growth.
Our vision is to drive the advancement of the industries we serve and facilitate a ripple effect of empowerment for each of their respective communities by way of innovative people, processes and technologies.
More About DDC FPO:
We are the freight-focused member company of The DDC Group; a global network of business process outsourcing (BPO) experts and solutions established in 1989. Our team of experts protect our transportation and logistics partners against unforeseen circumstances, such as COVID-19, with reliable business continuity while we continue to deliver impressive SLAs, such as record-high accuracy rates, rapid processing speeds, and needle-moving cost savings.
DDC FPO helps our partners – including motor carriers, freight forwarders, 3PLs, freight technology companies and more – to identify critical business processes that are traditionally managed through siloed departments, fragmented, antiquated and/or just inefficient, and transform them into scalable, sustainable revenue drivers that are strategic to your success.
Here are some fast facts about DDC FPO:
|5,000 Employees Globally||Process 300,000 + Shipments Per Day||Supporting Successful Deliveries in 33 Countries|
|Serve 50% of top LTL carriers as ranked by revenue||Operate In Over 30 Languages||15 Years Of Freight Experience, 30 Years In BPO|
Through our unique model, we are able to help companies in the freight industry optimize the performance of their back office operations in a way that will achieve each of our partners' specific business goals. To learn more, contact us today.